On
June 7th, 2012, we bought diesel fuel from the I-90 Travel Plaza
(Shell) in Mitchell, SD. About 270 miles further west, the
"REDUCING ENGINE POWER" message appeared on the dashboard display and
the engine went to idle rpms immediately. The AC Delco filter on our 2009 GMC 3500 Duramax had passed
the water and particulates contaminated fuel to the injection system, damaging the
injectors and fuel pressure regulator. No warning messages or
lights were triggered until the REDUCING ENGINE POWER message was
displayed seconds before we lost power.
The WIF (water in fuel) warning did not appear at any time. With
only 32,700 miles on the truck, GMC denied our claim without analyzing the fuel, fuel filter or water sensing system.
Our cost: $9,142.12
($517.50 in taxes on the fuel related charges included.)
($465.60 in unrelated scheduled maintenance, $298.82
in campground and car rental fees & taxes excluded.)
Bottom Line: Don’t trust the stock GM fuel filtering system, the
water-in-fuel sensor, the "CHANGE FUEL FILTER" sensor or your GM warranty.
If you have had a similar experience, please contact me
at bennf@nsfd.net. A class action suit against the fuel station
and/or GMC may be possible.